Travel without
limits.
The Aurum Concierge Retainer is our highest level of engagement — a private, ongoing relationship with a dedicated travel advisor who knows your preferences, anticipates your needs, and handles every detail before you think to ask.
Not a booking.
A partnership.
Most travel services are transactional — you have a trip, they plan it, it ends. The Aurum Concierge Retainer is different. It's an ongoing relationship with a single dedicated advisor who learns how you travel, what you value, and what excellence looks like for you specifically.
Over the course of a year, your advisor becomes an extension of your life — available when you need them, proactive when you don't, and always working with full context on your preferences, history, and standards.
One advisor. Full context. No handoffs, no re-explaining preferences, no starting from zero. Every conversation builds on the last.
Plan as many trips as you need throughout the year. Whether it's a weekend escape or a multi-city international journey, your retainer covers it.
Retainer clients receive first priority scheduling, faster response times, and first access to exclusive partner offers, upgrades, and limited experiences.
We don't wait for you to reach out. Seasonal recommendations, advance planning prompts, and curated suggestions arrive before you think to ask.
Everything you need.
Nothing you don't.
The Concierge Retainer covers the full scope of travel planning and support — across every trip, every destination, every detail — for the duration of your annual engagement.
One point of contact for every trip throughout the year. No handoffs, no re-introductions — just continuity and deep familiarity with how you travel.
From weekend getaways to extended international travel, every journey is designed with the same precision and care — with no limits on engagements.
Preferred amenities, upgrades, early check-in, late checkout, and exclusive rates at hundreds of the world's finest properties — unavailable through direct booking.
Retainer clients receive first-priority scheduling and communication. Your requests move to the front — always.
Neighborhood context, property positioning, routing strategy, and timing decisions based on firsthand knowledge — not aggregated reviews.
From the moment you depart to the moment you return, we're available. Flight disruptions, hotel issues, itinerary pivots — handled immediately.
A complete digital travel document — confirmed reservations, logistics, local guidance, emergency contacts, and everything you need before you leave.
Seasonal travel prompts, curated destination ideas, and advance planning nudges delivered throughout the year — so you're always a step ahead.
Restaurant reservations, private experiences, cultural access, and bespoke additions tailored to your taste — not a generic highlights list.
That is the point.
Year-round planning support for
frequent travelers.
The Aurum Concierge Retainer provides ongoing travel planning for clients who travel multiple times per year. This relationship-based service delivers priority access, faster turnaround, and unlimited itinerary design throughout your membership period.
Priced around
how you travel.
The retainer fee is billed monthly and adjusted based on your travel frequency and complexity. Pricing is confirmed during your private consultation — after we understand what your year of travel actually looks like.
The Concierge Retainer is available by application only. We work with a limited number of retainer clients each year to ensure every partnership receives the attention it deserves.
Request an ApplicationThree-month minimum · Billed monthly
Pricing confirmed during consultation